statistics from Iris Kirby Transition House

Iris Kirby House, Inc.

Statistics 2001/2002 - 2004/2005

	2001- 2002	2002 – 2003	2003 – 2004	2004 - 2005
Total Calls:	10,500	11,600	10,940	9,900
(See Note 1 below)
Distress Calls	803	837	805	826
Ex-Resident Calls	820	1,036	1,014	1,100
Other Calls (See Note 2 below)	8,877	9,727	9,121	7,974

Child, Youth, and Family Services Referrals:	124	225	207	169

Admissions:	283	258	282	386
Women Admitted	141	139	160	204
Children Admitted	142	119	122	182

Occupancy:
Person Bed Days	4,545	5,927	6,620	5,014
Average Monthly Occupancy Rate	73%	96%	107%	81%

Note 1: Types of calls not recorded include calls for: donations; fundraising; general enquiries (i.e. schools, government, other agencies); administration; and second-stage housing calls from: volunteers; student placements; Empowerment Youth Groups; medical clinics; children services partners; individuals regarding information sessions/education & awareness activities; Girl Guides; individuals involved in Programming Meetings; Committee calls; other miscellaneous calls from key stakeholders( RNC/RCMP, Community Youth Network, etc.)

Note 2: "Other Calls" for service (i.e. homelessness; personal safety issues outside IKH mandate); Calls from individuals who are seeking shelter but who do not meet our mandate; calls received from women who are out of the province and the country; consultations with other shelters within the province/across the country; Mental Health Association, etc.

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